Holiday Sickness Claim/ Illness

Experiencing illness such as food poisoning on holiday can significantly impact your well-being and enjoyment, especially when it’s due to no fault of your own. Falling ill on an all-inclusive package holiday not only disrupts your plans but may also lead to severe health issues, making it essential to pursue holiday sickness claims to seek compensation for your suffering and inconvenience. 

Food poisoning is a common culprit behind such illnesses, often leading to symptoms like diarrhea, stomach cramps, and vomiting. The effects can be both immediate and long-lasting, with some cases resulting in conditions like IBS. If you’ve suffered from food poisoning on holiday, under the care of a tour operator, you may have the right to claim compensation. These operators are responsible for ensuring the quality and safety of the food and drink served, and any lapse in these duties can be grounds for holiday sickness claims. 

Man wrapping yellow towel around woman's head at beach

Abbey Court Solicitors specialize in handling such cases, leveraging our expertise to navigate the complexities of holiday sickness claims and food poisoning on holiday cases. Our experienced team is adept at gathering the necessary evidence and presenting a compelling case to ensure you receive the justice and compensation you deserve for your ordeal. 

If you have suffered illness whilst on an all-inclusive package holiday, then please contact us free of charge and in confidence on 01254 385104 or at [email protected] for specialist legal advice. Alternatively, you can complete this form and one of the solicitors in the Personal Injury team will contact you. You can find out more about the team here.

Why Can You Make a Claim?

Falling ill on holiday can leave you with more than just ruined plans—it can cause lasting stress, financial loss, and health complications. If your illness was the result of negligence, you may be entitled to make a claim for compensation. 

Woman sneezing on beach chair by ocean
  • Holiday illness is preventable – sickness caused by contaminated food, unsafe water, or poor hygiene is often the result of negligence. 
  • Duty of care from providers – under UK law, package holiday companies and tour operators must ensure safe conditions for their guests. 
  • Failure of responsibility – if your illness stems from unsafe practices at your hotel or resort, you may be entitled to compensation. 
  • Recover your losses – claims can cover medical costs, loss of enjoyment, time off work, and ongoing health issues. 
  • Improve standards – taking action holds travel providers accountable and encourages safer conditions for future travelers. 
  • Expert legal support – Abbey Court Solicitors provide specialist guidance and representation to help you secure the compensation you deserve.

With Abbey Court Solicitors by your side, you can pursue justice with confidence and ensure you receive the compensation you rightfully deserve.

Abbey Court Solicitors Team have
over 50 Years Experience

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How Your Claim Works

At Abbey Court Solicitors, we make the process of bringing a holiday sickness claim as straightforward as possible. Our aim is to guide you with clarity, compassion, and expertise from the very first step. 

  • Free Initial Consultation: We begin by listening to your experience, reviewing the circumstances of your illness, and advising whether you have grounds for a holiday sickness claim.
  • Gathering Evidence: Our team helps you collect the right evidence—such as medical reports, hotel complaint records, photographs, or witness statements—to build a strong case.
  • Building Your Case: We prepare all the necessary legal documents and liaise with the tour operator or responsible party, ensuring your rights are fully protected.
  • Negotiation & Settlement: Wherever possible, we seek to resolve your holiday sickness claim quickly and effectively through negotiation, securing fair compensation without unnecessary delay.
  • Ongoing Support: Throughout the process, Abbey Court Solicitors keep you informed at every stage, providing reassurance and guidance until your claim is successfully resolved.

Making a holiday sickness claim doesn’t need to be complicated. With Abbey Court Solicitors on your side, you can focus on your recovery while we handle the legal process.

Woman wrapped in quilted blanket sneezing into tissue

Why Choose Abbey Court Solicitors?

Choosing the right solicitor can make all the difference in the outcome of your case. At Abbey Court Solicitors, we are committed to delivering expert legal support with a personal touch. Here’s why clients trust us:

Girl sneezing at busy outdoor swimming pool
  • Specialist Knowledge – Our team has extensive experience across personal injury and civil litigation, ensuring you receive clear, practical advice tailored to your situation. 
  • Proven Track Record – With decades of combined expertise, we have successfully secured fair compensation for countless clients. 
  • Client-Focused Approach – We listen to your concerns, explain your options in plain language, and keep you updated throughout your case. 
  • Compassionate Support – We understand that legal matters can be stressful. Our solicitors provide guidance with care, empathy, and professionalism. 
  • No Win, No Fee Options – We believe justice should be accessible to everyone, so many of our claims are handled on a risk-free basis. 
  • Dedicated Representation – From start to finish, we fight to protect your rights and achieve the best possible outcome for you. 

At Abbey Court Solicitors, you are more than just a case—you are a client we are proud to stand beside. 

Frequently Asked Questions

Yes. If your illness was caused by poor hygiene, contaminated food or drink, or unsafe conditions at your resort, you may be entitled to make a claim. Abbey Court Solicitors can advise you on whether your case qualifies.

Helpful evidence includes medical reports, photos of unsafe conditions, receipts for medical treatment, and any complaints made to hotel staff or your travel provider. Abbey Court Solicitors will guide you in gathering the right documentation. 

Generally, you have three years from the date of your illness (or your return to the UK) to begin your claim. In some cases, such as claims for children, the time limit may differ. Our team at Abbey Court Solicitors can confirm the exact deadline for your situation.

Compensation depends on the severity of your illness and the impact it had on your health, finances, and enjoyment of your holiday. Abbey Court Solicitors will carefully assess your case to achieve the best possible settlement.

No. Many claims handled by Abbey Court Solicitors are on a “No Win, No Fee” basis, so you won’t pay anything unless your claim is successful. 

Because we combine specialist legal knowledge with a client-focused approach. At Abbey Court Solicitors, we listen, support, and fight for the justice and compensation you deserve.

Yes. Group claims are common, especially if multiple travelers suffered the same illness due to the same conditions. Abbey Court Solicitors can represent both individual and group claims to strengthen your case. 

You may still be able to make a claimAs long as there is medical evidence linking your illness to the holiday conditions, Abbey Court Solicitors can help you pursue compensation. 

Yes. If you booked a package holiday through a UK-based tour operator, you can usually make your claim in the UK, even if the resort was overseas. Abbey Court Solicitors will ensure your case is handled within the right legal framework.

Don’t worry—this is not unusual. Abbey Court Solicitors will gather the necessary evidence, negotiate firmly with the travel company, and, if needed, represent you in court to secure the compensation you deserve.